POSITION DESCRIPTION

Position: Executive Director
Reports to: Board of Commissioners
Status: Exempt
Department: Administration

Position Summary

Serves as the Chief Executive Officer of a large public housing authority with 2,387 low-income housing units and 2,608 leased housing units. Works directly for a Board of Commissioners in implementing policies and is responsible for the overall administration, leadership, direction, and management of the SHA.

Essential Functions

1. Responsible for the overall operations of all SHA departments, including: Administration, Applications, Asset Management, Central Stores, Crime Prevention, Finance, Human Resources, Information Technology, Legal, Public Housing, Procurement, Maintenance, Management, Modernization, Rental Assistance, and Resident Services.
2. Implements policies of the Board of Commissioners and reports to the Board about the SHA operations.
3. Establishes and implements goals and objectives for the SHA.
4. Oversees a staff of over 110 employees.
5. Communicates goals and objectives to department heads and monitors progress.
6. Establishes performance expectations, monitors staff performance and provides feedback, both informally and through the completion of performance appraisals, and takes disciplinary action when appropriate.
7. Maintains SHA staff job results by coaching, counseling, and disciplining employees, hearing grievances, planning, assigning, monitoring, evaluating, and appraising job results.
8. Decides personnel actions including interviews, hires, promotions, demotions, wage and salary adjustments, disciplinary action, and terminations.
9. Directs rental assistance programs, ensuring acceptable levels of utilization and, compliance with regulatory guidelines while providing good customer service to participants and landlords.
10. Delegates responsibilities to staff in accordance with Generally Accepted Accounting Principles, which includes internal control considerations and segregation of duties.
11. Directs planning and implementation of strategies to enhance revenue growth in asset management groupings based on effective marketing, leasing, lease enforcement, maintenance and capital fund initiatives, and institution of public safety measures.
12. Reviews and analyzes financial data in order to develop and monitor $33 million dollars annual operating budget.
13. Pursues development opportunities in effort to diversify portfolio and attract alternate revenue streams.
14. Serves as chief liaison to federal, state and local officials about issues impacting the SHA.
15. Assures that the programs are being effectively and efficiently administered in conformance with agency policy, federal and state regulation, local ordinances and applicable laws.
16. Participates in meetings with residents to exchange information and views about specific needs identified by residents.
17. Ensures compliance with federal and state regulations and laws.
18. Develops and maintains effective working relationships with HUD, DHCD, City of Springfield, non-profit entities, business entities, staff, and residents.
19. Reports to work during regular business hours, between 7:30 AM to 5:00 PM, for a minimum of 40 hours per week.
20. Attends and performs work during business hours, and at other times when required.

Additional Duties

1. Performs any other job related duties as required or as assigned.

Qualifications

1. Eight years experience in housing management, community development, public administration, or a closely related field. Bachelor's Degree may substitute for up to two years of experience.
2. Working knowledge of fiscal management, maintenance systems, personnel, and administrative management systems in public or private housing.
3. Proven experience in budget development and monitoring, personnel management, fiscal management and public relations.
4. Two years minimum demonstrated supervisory experience in directing a large staff of at least ten, measuring performance, and imposing discipline.
5. Excellent oral and written communication skills.
6. Demonstrated ability to lead and manage a diverse staff and work with people of various socio-economic backgrounds.
7. Substantial background in the implementation of management controls and systems.
8. Must be bondable.
9. Ability to read, interpret and apply regulations.
10. Ability to formulate and implement short and long range plans.
11. Certification as a Public Housing Manager from a HUD approved organization is required.
12. Ability to establish and maintain effective working relationships with staff members, local, state and federal officials; residents, business and non-profit entities and others.
13. Considerable knowledge of the local, state, and federal governmental laws, procedures and regulations as they relate to housing development, construction, and management of local housing authority operations and governing public subsidized housing program, including budget, landlord/tenant laws, management of property, procurement, personnel, civil service and collective bargaining.
14. Ability to provide proactive, creative leadership in a regulatory environment.
15. Professional appearance.

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